How tracking works
Follow your utility project like a parcel — live progress, updates from our team, and all your paperwork in one secure place.
Your account is set up for you
There's nothing to register. When Utility Solutions Provider takes on your project, we create your account using the email address on your quotation. One account shows every project we're running for you.
Sign in securely
Sign in with your email and password, then enter the 6-digit security code we email you. That two-step check means only you can see your projects and documents.
Follow your progress live
Every utility on your project — gas, water, electric and so on — has its own step-by-step tracker, just like following a parcel. As our team moves the work forward, your tracker updates instantly, often with a note explaining what's happening.
Documents & invoices in one place
Quotations, plans and invoices are added to your project as soon as they're ready. Download them any time — no more waiting for attachments or chasing paperwork.
Works for every utility we deliver
Common questions
- Do I need to call for an update?
- No — that's the point of USP Track. Whatever you'd ask us on the phone is already on your tracking page, updated in real time by the team doing the work.
- What if I can't sign in?
- Make sure you're using the email address your quotation was sent to. Still stuck? Use "Report a problem" at the bottom of the page and we'll get you set up.
- My project covers more than one utility — how does that work?
- Each utility gets its own tracker on the same project page, so you can see exactly where the gas is up to versus the water, for example.
Ready to see your project?
Sign in with the email your project was registered with — it's on your quotation.
Customer sign in